Programs and Services

BBB Reliability Reports™

We offer free reports on businesses that provide background, licensing, consumer experience and other information such as governmental actions. These free reports are available for businesses that have – and have not - been evaluated against BBB standards for ethical marketplace behavior. Before you buy, check out the business you are thinking of doing business with. Check our BBB Reliability Report.

BBB AUTO LINE®

We offer the largest and most effective auto warranty dispute resolution program in the US to help build trust and confidence in the automotive marketplace. Most auto companies offer BBB AUTO LINE to their customers as a consumer help resource.

BBB Military Line ®

We work with the U.S. military to encourage service members and their families to use BBB programs and materials, as well as to partner with BBBs in their communities for assistance with a variety of consumer-related issues.

BBBOnLine®

BBBOnLine promotes trust and confidence on the Internet. Businesses whose Web sites meet high BBB standards may display the BBB Accredited Business seal.

Dispute Resolution Services

We help consumers and businesses resolve marketplace disputes, and we offer training to prepare individuals to serve as mediators and arbitrators.

BBB Secure Your ID Day

BBB “Secure Your ID” Day is a public education and community service program which hosts free on-site document shredding events. In addition to shredding documents, BBB provides information on how to protect your identity – online and off.